We ship on Mondays and Thursdays. Orders MUST be placed by 11am on these days or they will be shipped on the next available date.
If you have specific requests please contact customer support. We are a small family run business with a restaurant and bar located 100 yards from the ocean and sand on the island of Ocean City, Maryland.
We will try our best to give you the same customer service which has allowed us to remain successful at our restaurant for over 16 years. Remember we are not a big company but we try to provide big service.
It’s simple! just bake our crabcakes in your oven at 475 Degrees for 20 minutes and serve.
No returns are accepted on food items. Crabcakes will arrive cold but not generally frozen.
Crabcake Factory USA has been featured in Rachael Ray’s Everyday Magazine as well as Coastal Living Magazine Nationally for our Famous Crabcakes! Our restaurant is located at 120th Street and the Beach in Ocean City, MD. Our NEW Express location is open seasonally at 25th Street and the boardwalk on Coastal Highway.
For Customer Service, Email us or call 410.250.4900.